Frequently asked questions
- We offer our customers courier delivery to the desired address.
- Pickup from the point of delivery of orders and postamates from the most convenient location.
- Pickup from the store is available at the address Moscow, 6th Kozhukhovskaya str., building 3, building 1, office 4 (Dubrovka MCC, Avtozavodskaya, Kozhukhovskaya metro station). Pickup is available on weekdays from 14 to 18 hours.
Cosmetics from Korea have excellent quality combined with a reasonable price. The Nebom online boutique is a bilateral cooperation between the Russian office of Nabom and the Korean one. Our experts from Korea select, test and advise only proven, high-quality brands and products that are popular in Korea and that they have experienced for themselves. The selection of products lies entirely with our Korean colleagues. You can verify this in our videos on the Website, YouTube and our other social networks. Since we do not have experts in other countries producing cosmetics, we only work with Korean cosmetics brands.
We accept payments by bank cards of the following payment systems: VISA, Mastercard, MIR, Maestro, OSIa Payment by bank cards is made by forwarding to the website of the Sberbank electronic payment system. The fiscalization of the payment takes place with the participation of the ATOL service. You receive an electronic receipt for the purchase to the email address that you specify on the Sberbank payment page.
At the moment, delivery is possible to all regions of Russia on the website nabom.ru
Delivery to Belarus, Georgia, Armenia, Azerbaijan, Uzbekistan and other countries is possible through platform OZON go to the catalog of the NABOM boutique on OZON
All products of our boutique comply with the requirements of the technical regulations of the Customs Union "On the safety of perfumery and cosmetic products" TR CU 009/2011. With quality certificates (Declarations of Conformity) You can find the link on the official website of Rosaccreditation https://pub.fsa.gov.ru/rds/declaration . We conduct laboratory tests only in accredited laboratories on the territory of the Russian Federation. Also, Declarations of conformity are available on the Website in the "Certificates" section. In addition to the requirements of Russian legislation, all our products comply with the requirements of the Korean authorities, have all the necessary certificates, including GMP (Good Manufacturing Practice) and a number of others, which can be found in the "Knowledge Base". You buy the highest quality Korean cosmetics from us
The beauty formula is the basis of the Korean skin care system, 4 steps - 4 remedies (without the cleansing stage). You may have heard about the multi-step nature of the Korean care system. If not yet, then we will help you learn more about it and offer you to experience the effectiveness of this method for yourself. In our Knowledge Base in the Video Instructions section https://nabom.ru/video-instructions-ru we explain in detail how Beauty Formulas work and in what order it is necessary to use the means. Our Korean experts, beautiful girls Jisan, Yerim and Jenny demonstrate the work of Beauty Formulas on themselves, explaining in detail what each step of basic care gives. You will be able to make sure that there is nothing complicated in proper care. The formula is ideally selected depending on the type of skin. Also, we provide a discount on the purchase of Beauty Formula. You save 15% in the case as if you were buying products separately. The basic care kit is enough for long-term use - from 4 months. This happens because, interacting with each other, the products more effectively affect the skin, and also due to the saturation of the products in the Formula, the products are used sparingly.
Our prices are competitive, and, in comparison with similar quality European and American products, are attractive and fair. We do not sell cheap goods, as it is impossible to buy quality products cheaply in Korea. There are thousands of cosmetics brands in Korea, which also have different composition, reputation and level of safety. Our cosmetics are selected by Korean experts, and we are responsible for the quality of each product in the NABOM online boutique. All our products have properly issued declarations of conformity, which you can check on the website of the Federal Accreditation Service or view on our Website in the "Certificates" section. You can also visit the official websites of manufacturers of these products in Korea (listed in the "Knowledge Base", "Brands" section) and see the price of these products in Korea itself. And if you find a similar product at a low price in other online stores, we recommend requesting a Declaration of Conformity for this product and a test report from an accredited laboratory in the Russian Federation. Treat your skin with love. Have a good and safe shopping!
After placing an order, you will receive an email with the order details. In case of technical problems, our Support Team is always ready to help. You can contact the Support Service via chat on the Website - WhatsApp and Telegram, by mail welcome@nabom.ru or by calling +7(495)790-0233.
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An electronic gift certificate is a universal gift for all occasions! Each certificate is assigned its own unique code, which comes in an email to the recipient of the certificate along with instructions for its activation. The code can only be used once. You also receive by e-mail a beautifully designed certificate in PDF format, which you can, if necessary, print and present. The validity period of the certificate is one year from the date of its purchase. This is a sufficient time to make a decent choice on our Website! Give with pleasure, please your loved ones! Conquer your halves with really useful gifts!
You can contact the specialists of the Nabom Support Service via Telegram or WhatsApp chat, e-mail welcome@nabom.ru or by phone +7(495)790-0233. The support service works from Mon to Fri from 10:00 to 18:00 Moscow time. Leave your message in any of the messengers or by e-mail, and our specialists will contact you soon.
You can contact the specialists of the Nabom Customer Support Service by phone, e-mail or write to us from the website in any Telegram messenger or Whats App convenient for you.